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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DEC products

The group "New Technologies" offers for review the products of the plant DEC: flexible air ducts, mounting fasteners, insulation tape, accessories
  • External grilles DEC
    External grilles
    models D5, D5G, D579, D579L, etc.
  • Air valves DEC
    Air valves
    supply, exhaust, etc.
  • Sound-absorbing pipes DEC
    Sound-absorbing pipes
    Stretchdec, Decflex, etc.
  • Connecting pipes DEC
    Connecting pipes
    Acudec, Combidec GLX, etc.
  • Semi-flexible pipes DEC
    Semi-flexible pipes
    Stretchdec, Decflex, etc.
  • Insulated pipes DEC
    Insulated pipes
    Sonodec, Isodec, etc.
  • Synthetic pipes DEC
    Synthetic pipes
    Greydec, PU Duct, PVC Wit, etc.
  • Uninsulated pipes DEC
    Uninsulated pipes
    Aludec, Combidec, CE-Flex, etc.
  • Everything for installation DEC
    Everything for installation
    clips, tapes, clamps, etc.
  • Duct tape for sizing pipes DEC
    Duct tape for sizing pipes
    Alutape, ASB, GT, PSB, etc.
  • Accessories DEC
    Accessories
    boxes, air intakes, etc.

NEW TECHNOLOGIES GROUP

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